Auto-Reminders

What are Auto Reminders?
Auto Reminders are optional automatic emails that Fincent will send to customers on your behalf after you send them a payment request. They will remind the ...
Thu, 1 Sep, 2022 at 9:43 AM
What will Auto Reminder emails look like?
Auto Reminder emails are the same as the payment request email you sent your customer. The email subject will tell the customer that this is a reminder, rat...
Thu, 1 Sep, 2022 at 9:43 AM
How do I turn Auto Reminders on?
When you send a payment request, you will be given an option to set reminders for the invoice. 
Thu, 1 Sep, 2022 at 9:43 AM
When will Auto Reminders be sent?
If you turn Auto Reminders on, your customer will receive an email: 7 days before the due date On the due date And 7 days after the due date The...
Fri, 2 Sep, 2022 at 7:09 AM
Will Auto Reminders be sent if the customer has paid?
No. Auto Reminders will stop once the customer has paid.
Thu, 1 Sep, 2022 at 9:43 AM
Will the Auto Reminders be sent to all recipients of the payment request?
Yes. Auto Reminders are sent to the To: recipient as well as any Cc: recipients.
Thu, 1 Sep, 2022 at 9:43 AM
Who will receive Auto Reminders if I update the recipient list when resending a payment request?
The new recipient list will receive the reminders.
Thu, 1 Sep, 2022 at 9:43 AM
I didn’t turn on Auto Reminders when I sent the payment request. Can I turn them on afterwards?
Yes. You can turn on Auto Reminders at any time. Go to the invoice details on the 'Requested' tab and switch the ‘Reminders’ toggle to on.  Remin...
Fri, 2 Sep, 2022 at 7:10 AM
How do I turn off Auto Reminders?
Go to the invoice details on the 'Requested' tab and turn off reminders. You can do this at any time. 
Thu, 1 Sep, 2022 at 9:44 AM