Auto-Reminders

What are Auto Reminders? How do I turn them on?
Auto Reminders are optional follow-up emails that Fincent will automatically send to customers on your behalf after you request payment.  To turn auto-r...
Wed, 15 Mar, 2023 at 8:31 AM
What does an Auto Reminder email look like?
An auto-reminder email is essentially the payment request email you previously sent to your customer, but with the subject line updated to tell your custome...
Wed, 15 Mar, 2023 at 8:31 AM
When are Auto Reminders sent to my customer?
If you enable auto-reminders on an invoice, your customer will receive three emails: the first one 7 days before the invoice is due, then an email on the du...
Wed, 15 Mar, 2023 at 8:32 AM
Will Auto Reminders be sent if the customer has paid?
No, Fincent doesn’t send auto-reminders once the customer has paid an invoice.    Note: You must be on Fincent's Starting, Growing, or Thriving plan t...
Wed, 15 Mar, 2023 at 8:32 AM
Will Auto Reminders be sent to all recipients of a payment request?
Yes. Auto-reminders are sent to all recipients you mention in the To and Cc fields. Note: You must be on Fincent's Starting, Growing, or Thriving pl...
Wed, 15 Mar, 2023 at 8:32 AM
Who will receive Auto Reminders if I update the recipient list when resending a payment request?
If you update the recipient list when resending a payment request, future auto reminders will be sent to the new recipients.  Note: You must be on Fince...
Wed, 15 Mar, 2023 at 8:33 AM
I didn’t enable Auto Reminders when I sent the payment request. Can I turn them on later?
Yes, you can turn on Auto Reminders on an invoice at any time. Go to your invoice in "Get Paid > Requested" and just toggle Reminders on. A...
Wed, 15 Mar, 2023 at 8:33 AM
How do I turn off Auto Reminders for an invoice?
You can turn off auto-reminders on an invoice at any time. Go to your invoice in "Get Paid > Requested" and just toggle Reminders off. Note...
Wed, 15 Mar, 2023 at 8:33 AM