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Getting Paid
Getting Started
4
How do I start accepting payments with Fincent?
Why do I need to be verified to receive payments?
How long does it take to get verified to accept payments?
How much does getting paid with Fincent cost?
Payment Methods and Payout account
4
What payment methods can my customer use to pay me?
How does my customer ensure their bank allows ACH Debits?
How do I change the bank account where I want to receive my payments?
How do I make sure my bank allows ACH deposits?
Creating and Managing Invoices
6
How do I add a customer to my ‘Directory’?
How do I edit a customer’s details?
How do I add an invoice?
Can I edit an invoice?
Can I delete an Invoice?
View all 6
Requesting Payments
7
How do I send a payment request to a Customer?
What does my customer see when I send them a payment request?
Can I edit an invoice after I’ve requested a payment?
Can I delete an invoice after I’ve requested a payment?
Can I delete an invoice after a Payment is ‘In Process’?
View all 7
Auto-Reminders
9
What are Auto Reminders?
What will Auto Reminder emails look like?
How do I turn Auto Reminders on?
When will Auto Reminders be sent?
Will Auto Reminders be sent if the customer has paid?
View all 9
Receiving Payments
6
My customer has paid, so why does the payment still appear as ‘Requested’?
How long does it take to receive my payment?
My payment has been ‘Transferred’, but it’s not showing in my bank account
How do I make sure my bank allows ACH deposits?
How do I track my payment?
View all 6
Failed Payments
1
Why has my payment failed?
Integrating Quickbooks
4
How do I sync ‘Get Paid’ with my Quickbook Online account?
How do I sync Invoices and Customers from Get Paid with my QuickBooks Online account?
How are Fincent payments synced in QuickBooks Online?
How do I sync payments made outside of Fincent with QuickBooks?
Working with my Bookkeeper
1
Will invoices I send to my bookkeeper appear in ‘Get Paid’?
Security
2
Will my customer be able to see my bank details?
Is your payment processing safe?