Fair billing policy

Why is Fincent’s pricing based on my business expenses?
Fincent’s fair billing policy ensures that you pay only for the services you use. Our goal is to price fairly and transparently. We tested different pricing models and found that your business...
How are my monthly expenses calculated?
We define expenses as the money your company spends each month. That includes payroll, cost of goods sold, and distributions.                                                                  
What is my billing cycle for bookkeeping services?
Your first invoice will cover services for the month you signed up for. Beyond that, we auto debit your account on the 1st of the month for bookkeeping services for that month.
Are there any one-time fees when I sign up with Fincent?
When you sign up with Fincent, you can rest assured that there are no hidden fees or charges. We believe in transparency and honesty, and we want our customers to have a clear understanding of wha...
Do I pay extra for accounts and add-ons?
No. All Fincent plans include monthly bookkeeping for up to 15 financial accounts. They can be anything from bank accounts to credit cards, loans, or merchant processors. If your business has ...
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Wed, 20 Sep, 2023 at 5:18 AM
Cancellation Policy
How can I cancel my plan? Are there any cancellation fees?
At Fincent, we understand that circumstances can change and you may need to cancel your subscription. We have a clear and fair cancellation policy to ensure that our customers are satisfied and in...
How do I reactivate my cancelled subscription?
If you change your mind and want to reactivate your subscription, you can do so by sending an email to sales@fincent.com. We will be happy to assist you with reactivating your subscription.
Will I get a refund if I cancel my plan?
No, we do not offer refunds.   We understand that circumstances may change and you may need to cancel your plan. We strive to provide the best possible service and support to our customers, and ...
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Wed, 20 Sep, 2023 at 5:19 AM