Which payment processors do you connect with?
Our preferred partners are Stripe, Square, Shopify, PayPal, and Amazon, but we support clients that use other merchant processor’s. We’ll work with you to c...
Mon, 8 Aug, 2022 at 6:00 AM
What’s your cancellation policy?
You can cancel any time - we will never tie you into our service. We keep your financials in QuickBooks Online, so you can always access your data if you de...
Mon, 8 Aug, 2022 at 5:54 AM
Can I change my pricing plan?
We review your plan on an ongoing basis. If your rolling 6 month expenses have changed since your last review, either up or down, we’ll let you know if we’r...
Mon, 8 Aug, 2022 at 5:53 AM
Do I pay extra for accounts and add-ons?
No. All Fincent plans include monthly bookkeeping for up to 15 financial accounts. They can be anything from bank accounts to credit cards, loans or merchan...
Mon, 8 Aug, 2022 at 5:51 AM
Can I upgrade my plan to avail additional benefits even if my expenses doesn't match the plan specifications?
Yes. For example – In our current pricing tiers, Thriving plan has additional features like project tracking. In case you are on a Growing plan and want...
Mon, 8 Aug, 2022 at 6:16 AM
How are my monthly expenses calculated?
We define expenses as the money your company spends each month. That includes payroll, cost of goods sold, and distributions.                             ...
Mon, 8 Aug, 2022 at 5:50 AM
Why do you price based on expenses?
Our goal is to price simply and transparently. When we tested different pricing models, we found that expenses most closely reflect business complexity, whi...
Mon, 8 Aug, 2022 at 5:48 AM
Are there any one-time fees when I sign up with Fincent?
No, there are no one-time fees.
Mon, 8 Aug, 2022 at 5:57 AM
When would you bill me?
We bill you on the first day of the month for the services we will provide that month.                                                                
Mon, 8 Aug, 2022 at 5:37 AM