Getting Started with Pay 7

• How do I join the Pay beta to make payments?
• How do I start making payments with Fincent?
• Do I need to be verified to make payments in Pay?
• Does my vendor need to be verified to receive payments?
• How long does it take for my vendor to get verified to receive payments?

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Creating & Managing Bills 8

• How do I add a Vendor to my Directory from Pay?
• How do I edit Vendor’s details in my Directory from Pay?
• How do I add a bill?
• Can I edit a bill?
• Can I delete a bill?

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Payment Methods 4

• What payment methods can I use to pay my vendors?
• How do I ensure my bank allows ACH debits when making payments?
• How do I ensure my vendor’s bank allows ACH deposits?
• I’m trying to pay a bill. Why can’t I select any payment methods?

Making Payments 6

• How long does it take for a Vendor to receive my payment?
• How do I make a payment to a Vendor?
• What does my Vendor need to do to receive payments?
• My payment shows as “Paid” but my vendor hasn’t received it in their bank account. Why?
• How do I track my payment in Pay?

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Failed/Canceled Payments in Pay 2

• Why has my payment failed in Pay?
• How can I cancel a payment in Pay?

Integrating Pay with QuickBooks 4

• How do I sync Pay with my QuickBooks Online account?
• How do I sync bills and vendors from Pay with QuickBooks Online?
• How are payments through Fincent Pay synced with QuickBooks Online?
• How to sync bill payments made outside Fincent with QuickBooks Online?

Security – Pay 3

• When I make a payment, will my vendor be able to see my bank details?
• Who can make payments from my Fincent Account?
• Is your payment processing safe?